Registration Payment & Cancellation Information

Cancellation Policy

If for any reason you need to cancel your registration, the deposit is non-refundable. You can receive a refund of any further payments made toward registration costs through October 28. Between October 29 and December 2, 50% of the registration cost is non-refundable. From December 3 onwards, there will be no refunds given. No-shows are not eligible for a refund.

We reserve the right to charge your credit/debit card for 50% of your registration cost if you cancel after October 28 and 100% of your registration cost if you cancel after December 2.

Final Payment Deadline

Final payment is due by December 2, 2019. We reserve the right to charge your credit/debit card for the remaining balance on and after December 3, 2019.

Registration Substitutions

If you are unable to attend, you may transfer your registration to another person instead of cancelling your registration. Substitutions must be of the same gender and same registration type as the original registrant. Substitutions can be made through December 2. To request a substitution, please email [email protected].

Group Payments

SLS20 welcomes groups that would like to attend the event together. If you would like to pay for multiple registrations at the same time, please email FOCUS at [email protected]. Please provide a description of your group that includes the total number of people, how many are students and adults, and which campus the students are coming from; this allows us to provide the current total cost for these registrations. After receiving your email, we will reach out to collect payment.

  • The payment must be by credit/debit card over the phone and must be a prepayment for the registrations, which should be completed after group payment is received.
  • We encourage you to have your group list solidified before making payments to avoid multiple transactions.
  • If parts of your group have already registered, group payments can only cover remaining balances on those registrations. We cannot refund group members who have already put down a deposit.
  • Please note that you are responsible for the registration cost of those in your group, even if they end up not attending.