FAQs

Got a question? You’ve come to the right place. Our frequently asked questions are below. Let’s see if we can help you find the information you need.

(Have a not-so-frequently asked question that you couldn’t find below? Feel free to reach out to us.)

Registration Questions

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Yes, SLS20 welcomes those who would like to attend the event together as a group! If you would like to pay for multiple registrations at the same time, please email FOCUS at [email protected]. Please provide a description of your group that includes the total number of people, how many students and adults, and which campus the students are coming from (this allows us to calculate the current total cost for these registrations). After receiving your email, we will reach out to collect payment.

  • The payment must be by credit or debit card over the phone. This will be a prepayment for the registrations, which should be completed after group payment is received.
  • We encourage you to have your group list solidified before making payments to avoid multiple transactions.
  • If parts of your group have already registered, group payments can only cover remaining balances on those registrations. We cannot refund group members who have already put down a deposit.
  • All registrations must be completed during the preferred housing period, which ends December 2.
  • Please note that you are responsible for the registration cost of those in your group, even if they end up not attending.

Each member of your group will need to purchase an Event Pass for SLS20. More information about booking hotel rooms as a group will be coming soon.

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SLS20 will take place December 30, 2019 – January 3, 2020 at the Phoenix Convention Center, 100 N 3rd St., Phoenix, Arizona, 85004.

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We will offer a discounted price to students, priests, seminarians, and religious who will attend SLS20. A limited number of scholarships are available for students on FOCUS campuses. Applications for those scholarships will open in early fall 2019. You will be contacted regarding the status of your application by no later than December 4, 2019.

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Yes! Most of our conference attendees fundraise for their registration, travel costs, food and more. Fundraising is an opportunity to meet the cost of registration while inviting others to support you as you strive to become a next-generation leader. When others donate to help you attend SLS20, they too become partners alongside you as you work to carry out the Great Commission.

There are numerous ways to fundraise. For more information and resources on fundraising, check out our fundraising page or speak to your campus missionaries.

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Every Event Pass includes the following:

  • Lunch for each full day of the conference
  • Entrance to all sessions and keynotes
  • A seat at all evening concerts and entertainment
  • Access to conference resources, such as the SLS20 app
  • A one-of-a-kind encounter with Jesus Christ and the Church through prayer, Mass, adoration and the sacraments

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Yes. An Event Pass provides lunch during each full day of the conference. You can annotate any personal dietary restrictions on your registration.

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Yes. To enter the Phoenix Convention Center and pass through security, each person will need an Event Pass. Spouses and children can be added to a registration by selecting the Family Pass option. The following are the costs for each child, by age:

  • Child aged 0-2: $0
  • Child aged 3-12: $63
  • Child aged 13-18: $199
  • Child aged 18+: $459

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Never fear! If you need to change your contact info, just log back in to your registration account using your confirmation code and email address. This will allow you to adjust your registration. If you would like to change your room type or have any other issues with your registration, reach out to [email protected].

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We’ll save a spot for you in Phoenix from the moment you register, but if you need to give up your spot for any reason, you can find our cancellation policy here.

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Final payment is due by December 2, 2019.

Log in here to make a payment.

Unfortunately, payment by check is not available for SLS20. Group payments can be made by credit card; please contact us at [email protected] or 303-962-5750 to coordinate.

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If you or your child is under 18 years of age and attending SLS20, please submit a parental consent form. You can find the form here.

To upload your signed copy of the release online, do the following:

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Only high school students who graduate in 2020 are encouraged to attend. If the student will be under the age of 18 as of December 30, 2019, a parent or guardian must fill out the parental consent form and upload it to the student’s registration. The student must be accompanied by a guardian/chaperone and room with a family member or other high school students. For youth groups: More information about group housing will be coming soon.

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Children ages two and up have a fee associated with them because we plan to provide boxed lunches, a name badge, and their own seat at main sessions. We understand that each child is different, but we plan and order materials starting at this age. If you have further questions, please contact us.

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Staff registration is not on the SLS20 website. Look for a Pilot article with registration information.

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Details about different types of Event Passes available and the price per each can be found on the Registration Information page.

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If you are a member of the media interested in covering SLS20, visit FOCUS’ News & Press Room page for our media contact information.

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You are welcome to put down a non-refundable deposit on your registration, but payment in full is due by December 2, 2019. After December 2, we reserve the right to charge your credit/debit card for the remaining balance due.

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Event Passes can be transferred to another person of the same gender and registration type as the original registrant. For registration options that include housing, your Event Pass cannot be transferred after December 2, 2019. These substitutions can be requested by emailing [email protected] with your name and confirmation number and the name and email address of the person who will be taking your place.

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We are so excited for you to join us at SLS20. However, we know life can be unexpected. If for any reason you need to cancel your registration before October 29, only the deposit is non-refundable. Beginning October 29, 50% of the registration cost is non-refundable. Beginning December 3, there will be no refunds given. No-shows are not eligible for a refund. If you are paying for a member of your group who does not attend, you are still responsible for the cost of that registration.

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Our system sends an automatic confirmation email within a few minutes of completing registration. Be on the lookout for an email from [email protected]. Your inbox may send this email to your spam/junk folder, so also check there. If you cannot find it, please email [email protected] and we can re-send your confirmation.

Travel & Accommodations Questions

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Use the packing list below as a guide. (As you gear up for SLS20, don’t forget to bring any other essential personal items you may need, such as prescription medication and the like.)

  • Mass attire
  • Casual attire
  • Outdoor apparel (jackets, hats, etc. Please check the weather forecast before you leave. Note that the Phoenix Convention Center recommends bringing a jacket as their rooms are well cooled.)
  • Swimsuit (optional; please keep modesty in mind)
  • Bible
  • Camera
  • Toiletries
  • Money for some meals, vendor booths, parking, and gratuities for housekeeping and porter services

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There are several ways to travel to and between the convention center, the conference hotels and downtown Phoenix. For more information, check the Location & Travel page. (Please note: Travel costs are not included with registration and should be calculated separately based on your individual needs.)

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SLS20 attendees whose registration includes a hotel room option will be housed in one of the hotels in the FOCUS block. Hotels will be assigned in December. A confirmation email will be sent on or after December 20. If you do not see one at that time, please contact Connections Housing for any housing inquiries: [email protected]

General hotel check-in time will be 3:00 p.m. on the day of arrival.

Here’s a breakdown of the room options by registration item:

  • Event Pass + Shared Room
    • Four-night stay with three to five people in a hotel room near the convention center
  • Event Pass + Private Room
    • Four-night stay in a hotel near the convention center and your own room
  • Family Event Passes
    • Families will be able to book their own housing at the special conference rate. Follow the link provided after completing registration.

For basic Event Passes, Day Passes, or Evening Passes, you will need to arrange your own housing or transportation to/from SLS20.

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If you are a college student, we will make an effort to room you with other students from your campus. Otherwise, you will be roomed with other attendees at random. (You may not know them right away, but they might just be the people Jesus intends for you meet and spend time with in Phoenix. Who knows?) We are not accepting roommate requests at this time unless you have submitted a group registration form.

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SLS20 check-in begins at 12:00 p.m. on December 30; the event ends at 12:00 p.m. on January 3. If you register for the full conference, we recommend arriving midmorning on December 30 and departing in the afternoon on January 3.

Official hotel check-in begins at 3:00 p.m. If you stay at a hotel in Phoenix, keep in mind that they may be able to check you into your room early based on availability.

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With Event Passes that include housing, we can only reserve hotel rooms for the days of the SLS20. Should you wish to spend more time in Phoenix, you will need to make your own arrangements.

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The nearest airport is Phoenix Sky Harbor International Airport:

3400 E Sky Harbor Blvd, Phoenix, AZ 85034

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Connections Housing is the only approved, official housing vendor for SLS20. We understand that unauthorized housing companies may contact you and advertise cheaper rates, or they may imply or claim an affiliation with SLS20. Unfortunately, some past attendees have fallen prey to these companies and were unable to recuperate the money they spent on rooms that did not exist. If you are contacted by any company that is NOT Connections Housing, please notify the SLS20 Housing Management at [email protected] before providing any information to a secondary housing vendor.

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To accommodate the many specific needs that families attending SLS20 may require, we allow families to book their room through the housing portal. On this webpage, families can send any special request directly to the hotel and will be able to reserve a room at the SLS20 conference rate.

For other attendees in single or shared rooms, please contact Connections Housing at [email protected] to make your request known.

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The Family Pass option gives families the option to choose their hotel or other accommodation. After completing registration, families will have access to a housing portal link where they can reserve a hotel room at the special conference rate. If you would prefer to look for housing elsewhere, that is acceptable.

General Questions

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A basic schedule overview for SLS20 can be found here. A detailed Impact & Training Session schedule will first be available when the SLS20 app is launched about a month before the conference begins.

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Thank you for your interest! Please contact us at [email protected] for sponsorship information.

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Yes! We will have a many different talks and special events to meet your needs. Along with the Collegiate Track for students, we will have the Making Missionary Disciples Track and the Campus Ministry Track. The Making Missionary Disciples Track will pertain to any post-college attendees and is designed to provide vision, training, and resources for those striving to be missionary disciples in the family, parish, and workplace. The Campus Ministry Track will pertain to those interested in creating dynamic and fruitful college campus ministries.

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On-site childcare will be offered during the full days (Dec. 31 – Jan. 2) of SLS20. To enroll, select the Childcare Option that fits your needs within your registration.

Children aged 18 months – 10 years are eligible for childcare.

Since FOCUS brings in a licensed vendor to provide childcare, there is a small fee for selecting this service.

Costs: 

  • $150 for families registering one child for childcare for all three days.
  • $250 for families registering two or more children for childcare for all three days.

Standard childcare hours are from 10 a.m. to 5 p.m. on Days 2, 3 and 4.

For an additional $50/family, care is available beginning at 8 a.m. to allow families to drop off their child(ren) before daily Mass.

For more information, click here.

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For schedule details, see the Schedule page.

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ADA hotel room requirements will be accommodated when noted in registration.

Reserved seating for specific requirements is available when noted in registration.

For on-site medical emergencies, we will have an onsite medical team on call. Of course, the first response when an emergency occurs is to call 911.

Please reach out to us with your specific need.

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All speakers for SLS20 have been selected. Interested in being considered for future conferences? Please apply here.

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ASL interpretation will be available when requested within registration. After selecting this need, look for further communication from the FOCUS Events team as SLS20 approaches.

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No one should come to SLS20 alone. You can find promotional materials here. We encourage you to bring your friends with you to SLS20!

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We are in need of local volunteers at SLS20! This program provides an avenue for attendees of SLS20 to attend at a discounted rate in exchange for helping to run the behind-the-scenes logistics of conference. We want to honor you effort, so each three hour shift you complete will be rewarded with a $60 discount off your Event Pass. Please register for SLS20, and then fill out this Volunteer Program form to sign up to help while you are at SLS20. You will be contacted in the weeks prior to SLS20 by the leader of the volunteer team(s) you’ll be joining.

Please note: Volunteering at SLS20 is not available for students. While we love your enthusiasm, we want you to be fully locked in to the talks, small groups and prayer opportunities.

Applications for the volunteer program are due December 6.

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Everyone entering the Phoenix Convention Center will need an Event Pass, for security reasons. Day Passes can be purchased online leading up to SLS20. You can also go to the Info Booth to purchase a pass on site.