Babysitting at SLS20 will be offered through an outside vendor, A Helping Hand, December 31 – January 26 for children ages 18 months to 10 years.

Since we have limited space, we encourage you to register as soon as possible.  Registration will close for babysitting once we hit our capacity of 150 children.

Following is a list of frequently asked questions. If you have any questions that are not covered below, please contact us.

Do I need to buy conference registration for my child if they’re only attending childcare?

Yes, child conference registration is required for all children who attend conference. Children ages two and up have a fee associated with their registration because we plan to provide boxed lunches, name badges and RFID wristbands.  They also will want their own seat at main sessions and a conference bag.  While each child is different, we plan and order starting at this age.

There is an option for extended hours for childcare. What is this? 

This is an additional 2 hour time window on days 2,3 &4 for families to opt in to having childcare so they can attend daily mass without their children.  This is a flat fee  for each family, regardless of the number of children.

Is there a capacity for children in childcare?

Yes, we have a cap of 150 children. Please register as soon as possible to ensure your spot.

I no longer need childcare at SLS20, what is the cancellation policy?

Cancellation of this service is in line with the official SLS20 cancellation policy.

Who is the vendor providing childcare at SLS20?

Our vendor, A Helping Hand, is a professional child care company that specializes in providing child care at conferences and other special events.  As part of the firm’s screening process, all caregivers are interviewed, receive a background check, participate in the Archdiocesan safe environment training, and have gone through additional in-house screening steps.

How do I register my children for onsite childcare?

You can select this service while you register your family for SLS20.  Following the completion of your conference registration additional instructions to share specific child participant information and waivers will be sent to each family via email.  It is required that these additional steps be completed before arriving onsite at SLs20.

What if we can’t afford the childcare fees?                                  

Our goal is to make childcare available this year and for many years to come.  To accomplish this, we are charging a fee for this service.  However, if the cost is prohibitive and would prevent you from attending the conference, please reach out to us to learn about financial aid.

If I’m applying for financial assistance for childcare, when should I register? 

Completing your registration right away ensures your spot is reserved for childcare. We suggest only paying the conference fee deposit so that if financial aid is awarded this additional fee may be removed before you complete 100% of your payment.

My child has special needs.  Can they participate in childcare?

Our vendor, A Helping Hand, has cared for children with a variety of special needs.  Please contact A Helping Hand to discuss your particular requirements.

Where will childcare be located during SLS20? 

Onsite childcare will be located in the Phoenix convention center.  More details and instructions on information to come.

Will siblings be separated?

Child care rooms will be broken up by age ranges to ensure the safety of the children in each room. However, the vendor will work to accommodate requests to keep siblings together.  Older children may be asked to stay in the younger siblings’ room to ensure safety, but age-appropriate activities and programming will be provided.

What will my child do during childcare?

A Helping Hand will have daily themes, a varied schedule of large and small-group activities, plus plenty of time and materials for independent play. Parents will receive a schedule plus other documents when they drop off their child(ren).

What will my child eat?

A boxed lunch is provided as part of conference registration. These boxed lunches will be delivered to the childcare rooms.

Will my child need their  name tag for childcare?

Yes, please drop your child off with their name tag for check-in and check-out.